Privacy and Information Collection Statement
Privacy Statement
The Town of Cambridge, including its operational functions of the Wembley Golf Course, Bold Park Aquatic Centre, the Cambridge Library, the Boulevard Centre and the Quarry Amphitheatre (together “The Town”, “we,” “us” or “our”) are bound by the Privacy and Responsible Information Act 2024 (“the PRIS Act”) and the Information Privacy Principles (“IPPs”) set out in the PRIS Act.
This statement contains information about how we collect, store, use, protect, and disclose your personal information.
We are committed to safeguarding your data and your personal information that we hold against misuse, loss, modification, and unauthorised access or disclosure in accordance with the PRIS Act and the IPPs and, where required, also in compliance with the information access rights set out in the Freedom of Information Act 1992 (“the FOI Act”).
Acceptance
By using any of the above-mentioned Town of Cambridge websites and Mobile Applications you agree to the Town collecting, using, disclosing and storing your personal information, in accordance with our obligations and responsibilities under the PRIS Act and IPPs.
By using the Town’s Web Site, you agree, without limitation or qualification, to be bound by, and to comply with, these Terms and Conditions and any other posted guidelines or rules applicable to the Web Site. All such guidelines and rules are hereby incorporated by reference into the Terms and Conditions
General
The PRIS Act and the IPPs govern the way in which we collect; store; use; protect; disclose; and process and/or transfer your personal information which you provide to us. That legislation also identifies our obligations and responsibilities in protecting your individual personal information by prescribed methods of lawful and appropriate handling.
Collection of Personal Information
In accordance with the Privacy and Responsible Information Sharing Act 2024, we collect your personal information for a range of statutory and administrative purposes. The personal information that we collect from you may include, but is not limited to:
- your name;
- your address;
- your contact details (e.g. your email address; your home address);
- your employment details (current and past), particularly when you submit a job application to us;
- specific information that will identify you (e.g. your date of birth, your credit card details, your driver’s licence number, your Commonwealth and/or State age or health concession card information);
- your IP address;
- top-level domain information (.com, .net, .gov etc.);
- your internet browser type;
- the date and time of your visit or visits to our websites;
- the pages you viewed and time you spent on each viewing;
- the documents that you viewed, accessed and/or downloaded;
- how our websites are accessed; and
- any other information that you provide to us, relevant to the services you used including services provided by any associated third parties;
- how you accessed our site (such as through a link on a referring site or search engine)
Town web sites use cookies that are intended to prepare customised web pages for users. These cookies may link back to a database record about you, such as when you visit the web site and what pages you viewed so we may serve you more effectively. If the information you provide us with is incomplete, incorrect or inaccurate, we may be unable to provide you with the services or quality of service you are seeking.
How We Collect Personal Information
We collect personal information directly from you, from your personal representative(s) or from a third party. We may, occasionally, also collect personal information about you from Australian State and Territory government bodies or other organisations. When we collect your personal information from third parties, it is usually:
- with your consent (e.g. in circumstances where we need to verify your identity; when you join a mailing list);
- where it is not possible or impracticable to collect the information from you when we are required or authorised by law to collect that information;
- from third parties or publicly available sources (e.g. from Landgate) when we are assessing reports, tender applications, grant applications or applications for employment and the like.
The Purpose of Collection
We collect your personal information only when it is reasonably necessary for, or directly related to delivery of our services, functions and activities. We may also collect your personal information when it is legally required or authorised by law or by a judicial order of a Court or Tribunal.
We collect and hold a broad range of personal information. The personal information which we collect from you is generally used for the following purposes in administering the functions of local government service provision, as enabled under state and federal legislation:
- to provide a service to you
- when processing an application you have made
- when undertaking various activities required by law
- when executing the functions of council assembly
- providing you with information and promotional material regarding our services, upcoming events and offers that may be of interest to you
- when analysing your engagement with our services to develop new and/or improve our existing services; and
- to send you notifications when you use our customer request systems
We also obtain and collect personal information from you and from third parties when:
- it is necessary for and related to the delivery of our services, functions and activities
- the performance of our statutory, legislative and day to day administrative functions and services
- we are engaged in personal, and employment matters in relation to our staff and our external consultants and contractors
- we receive correspondence sent to us from members of the public, from our external consultants and contractors, from other State and Territory governments and from any other third parties
Security
We take all reasonably practical measures – using information technology security measures and physical security measures – in order to protect the security of the personal information we hold and store.
Personal information we hold is managed securely in our record keeping system(s). Our information technology systems are safeguarded against unauthorised access. We ensure that personal information we hold and store is accessed only by staff who have the necessary delegated authority or work requirement to access that information
We take these security measures in order to ensure that the personal information that is in our possession and/or control is protected from:
- internal and external misuse;
- unauthorised or illegal access;
- unauthorised modification; or
- unauthorised disclosure
The Town provides on its websites or on its mobile applications, links to external websites operated by other third-party entities.
Any links to external websites that you choose to access from these links do not imply that either the Town approves of; sponsors; endorses; is affiliated or associated with; or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through those external links.
We neither make nor give any warranty or representation in relation to external websites that you choose to access from links on the Town’s websites. Neither do we endorse, support or approve in any way, linked websites that you access from the Town’s website, nor do we agree with, endorse, support or otherwise approve of any the information appearing on any external websites that you access through these links.
If you decide to visit any linked external websites, you are choosing to leave the Town’s websites and you do so at your own risk. By leaving the Town’s websites you are agreeing to indemnify the Town and our employees, agents, licensors, suppliers, from and against any and all losses; expenses; damages; and costs that you may occur by accessing information on externally linked websites, including any reasonable attorneys’ fees.
Access
Under the PRIS Act and the FOI Act, you have the legal right to request access, correct and/or amend your personal information. You may also request access to, and the correction of, your personal information to which Information Privacy Principle 6 applies, under the PRIS Act.
To request access or correction to your personal information held by the Town, please contact the Town’s Administration by one of the methods
below:
- In writing to – Town of Cambridge
PO Box 15
Floreat WA 6014
Third Parties and Service Providers
The Town may engage one or more third party companies as service providers and sub processors for the purposes of conducting and/or carrying out the day-to-day business and administrative activities of the Town.
Third parties provide the Town with services required to support our delivery of related services to you (e.g. Website hosting: application, rates and permit processing: service request delivery: arranging and staging events; online booking processing; sales and services, etc.)
Third parties contracted by the Town are and will continue to be contractually obligated to keep your personal information confidential and secure. Additional information regarding the sub processors we engage to support our service delivery programs for the Town is set forth in (Appendix A.)
Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
- in accordance with, or in compliance with the statutory requirements of either the PRIS Act and/or the Freedom of Information Act 1992;
- if we believe, on reasonable grounds, that non-compliance with the statutory requirements of the PRIS Act and/or the FOI Act is necessary for the purposes of:
(i) our business;
(ii) a third party’s business;
(iii) another public entity’s business;
(iv) law enforcement;
(v) child protection functions; or
(vi) disclosure when necessary to protect health, safety, and life.
The Town may use your personal information for marketing purposes to improve our services and to provide you with the latest information about those services; any new related services and/or promotions.
If you do not wish to receive information about services and promotions, the Town on request will remove your name from mailing lists.
Should you choose not to provide your name, address or contact details when requested, The Town may be unable to process your requested service. In such cases the service will be refused.
Attribution
Material produced by the Town of Cambridge that is obtained from the Town’s websites is to be attributed to the Town of Cambridge as © Town of Cambridge 2026 (or respective date).
Third Party Copyright
Whenever a third party own the copyright existing in any material produced on the Town of Cambridge website, the copyright in that material belongs to that third party. The express permission of the third party is required to be obtained in order to use the third party’s material.
Disclaimer
The materials may contain inaccuracies and typographical errors. The Town does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through its sites. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. The Town reserves the right, in its sole discretion, to correct any errors or omissions in any portion of its sites.
The Town may make any other changes to its sites, the materials and the products, programs, services or prices (if any) described in its sites at any time without notice.
The sites, the information and materials on the sites, and the software made available on the sites, are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, no infringement, or fitness for any particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.
Limitations of Damages
In no event shall Town of Cambridge be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of the site or any linked website, even if the Town is expressly advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend and hold harmless the Town of Cambridge, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement by you.
Third Party Sites
As a convenience to you, the Town may provide, on this site, links to Web sites operated by other entities. If you use these sites, you will leave this site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. The Town of Cambridge makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that the Town or its sites sponsors, endorses, is affiliated or associated with, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links.
Sub Processors (Appendix A)